Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. Discover luxury in our two-bedroom Family Suites. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I could not stop myself the pulled pork sandwich was the most scrumptious treat. Gaylord Opryland . Food: EXPENSIVE and not much to choose from. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We stayed here as part of a work conference. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Hotel chain/brand: Room types may vary. Justin Mason Live - Gaylord Texan - Full Band - Headliner: Colt Ford, Gaylord Texan Hotel, Grapevine, April 6 2023 | AllEvents.in . Please enter the dates of your stay and check what conditions apply to your preferred room. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. more. are nice but carpet in resort rooms is outdated. The parking fee is too expensive for the area. I had a room with two double beds and an external balcony. 5.0 (377) GOING TO THE CHAPEL. Details Book Now Classy Cactus at Gaylord Texan Irving (Las Colinas) Texican Court New Year's Eve Weekend Escape. And if you need anything while your here best concierge to ask for is Irma she is awesome and will truly make your experience first class. One of the greatest things about this hotel is the room service, though. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Our parkas are available in all sizes, including children and infants, up to an adult 4XL. Access to the Splash park with resort transfer was super convenient. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Gaylord Texan, Elevator stalled and freaked us out, only got 100$ off room price and paid over 1K for a 1 night stay, Hotel is beautful but price was 1400$ for 1 night for a suite w/ tax. They went the extra mile and split our salad and two plates. It was a lot in high heels. and more! Clean amazing resort! It was a more pleasant experience here with a friendly bartender. We had some time before our dinner reservation in town so thought we would check out some of the hotel bars. I ate in several of the restaurants and the food was outstanding! The charcuterie platter was the best I have ever seen! The website does not explain the risk involved so I'm taking the time to warn people. Back to top. We have more than 70 million property reviews, all from real, verified guests. Nice sitting area on the small balcony. Have a fun staycation, and grab those points too! It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. Full-Time. Your contribution should be yours. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. Kids loved the pumpkin scavenger hunt., The Gaylord is a beautiful place. Kids loved the pumpkin scavenger hunt. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. There are plenty of hotels around the area that can give you better service. You deserve to go have a fun and memorable time. A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Explore. We ended up checking out early and going to Starbucks down the road. The Gaylord Texan offers bright rooms decorated in copper and tan. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. Gaylord Texan Resort & Convention Center, Grapevine: See 5,250 traveller reviews, 3,757 photos, and cheap rates for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. It is very big and very confusing, take a picture of . The room block at the Gaylord Texan is currently sold out. Payments made by partners impact the order of prices displayed. They treat you like a celebrity! Calm cool and collective. It kept me up all night. Catering Manager for legacy . Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We visited the Gaylord Texas for New Years. Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. Good evening, all overnight guest room bookings receive 4 wristbands per room at not additional cost. Enjoy pop-up bars at the resort that are decked out for the holiday season. The beds were comfortable And the restaurants and shops are pretty entertaining. Review tags are currently only available for English language reviews. Gaylord Texan. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, I must say that Zeppole and Old Hickory were up to the same superb standards that they had in 2013. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Loved the included amenities for the kids. all the Christmas decorations and festivities Gaylord Texan Resort & Convention Center Features, Lock in the lowest price from these sites. The onsite Texan Eats offers a variety of snacks and meals available for room delivery or pick-up. Washing their hands, talking, opening a jar (or something) in the bathroom. Front desk had plenty of people around it however not to many were willing to help. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. Our room came with a balcony that overlooked all the fountains and indoor waterways. The Heist Escape Room. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. I love that they are part of Marriott. This is the version of our website addressed to speakers of English in United Kingdom. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review Responded June 30, 2019 Dear SlamVa, It was a pleasure hosting you and we appreciate the review. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. Job Category Food and Beverage & Culinary. Sign up and we'll send the best deals to you. Gaylord Texan Resort and Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival. I was told my room is not ready and that check in is at 4pm. Here at the Gaylord Texan, our team wants to provide the best hotel experience. I had housekeeping banging on the door (twice) whilst I was in meetings - So I messaged the front desk who reluctantly gave me noon check out. The two nice restaurants were closed. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. Gaylord Texan Resort and Convention Center @booking.com . Something went wrong please try again later. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! if the writer is claiming to be someone else). Hotel Suites in Grapevine, TX | Gaylord Texan Resort & Convention Center Choose From a Variety of Spacious Gaylord Texan Rooms & Suites Accommodations A perfect location for your leisure or business needs in beautiful Grapevine, Texas. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Rooms: nice, but no microwave and pillows were not as nice as some cheaper hotels. Schedule Full-Time. So guess what? The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! FOCUStec labs. The Gaylord Texan is a massive property that has tons of activities for all ages. Picture Ops: PLENTY and a variety to choose from. Room service was prompt, they actually delivered the food within 30 mins! Multiple little coffee locations available inside as well. What are some of the property amenities at Gaylord Texan Resort & Convention Center? We ate at the sports bar and the food was very good. The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable. 817-778-1000. Lock in the lowest price from these sites. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Everyone deserves a vacation. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. Thank you again for your review. Hello! Gaylord Texan Resort & Convention Center: Room service was excellent - See 5,161 traveller reviews, 3,477 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. I would definitely stay here again. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . Arrived at hotel around 230pm on Monday, 6/24. I wanted to stay forever! That fact alone was particularly annoying. family walking together through Lone Star atrium, Couple having romantic dinner at Old Hickory Steak, Glass Cactus - Floor Space and Stage with brighter, Restaurant at Paradise Spring Family fun water, Snack Bar at Paradise Spring Family Fun water park, Family relaxing in a cabana at the Paradise Spring, Family dining outside of Cocoa Bean in the Lone St, Zeppole Coastal Italian - Pappardelle Pasta with L, Zeppole Coastal Italian - Roasted Chilean Seabass, Paradise Springs Family Water Park facilities, Lazy river at Paradise Springs Family Water Park, Lazy River Pool at Paradise Springs Family Water P, Child wade pool at Paradise Springs family fun wat, Lazy river at Paradise springs family fun water pa, Paradise Springs Family fun water park at night, Lawn chairs and lazy river at Paradise spring fami, Paradise Springs Family Water Park pool and waters, Paradise Springs Pool Structure Lifestyle, Paradise Springs - Kids Play Area/Water Park - TEM, Paradise Springs Pool Structure Architecture, Paradise Springs Resort Pool & Lazy River - Resort, Paradise Springs Resort Pool & Lazy River - Water, Little Girl sliding down a water slide at the Para, Paradise Springs Resort Pool & Lazy River - Family, Couple sitting in a pool at the paradise Spring fa, Family floating down a lazy river at the Paradise, Gaylord Texan Attractions: Legoland Discovery Cent, Hide & Seek Scavenger Hunt featuring Spookley the, Pirate & Princess Events - Outpost Invasion Captai, Gaylord Texan Boardroom with an Atrium View, Ballroom Meeting Space - Conference Setup. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. See more questions & answers about this hotel from the Tripadvisor community. The beds were comfortable, check in was quick & easy. It is a resort and waterpark! I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." more. Gaylord Texan Resort & Convention Center: Good clean room with comfy bed - See 5,248 traveller reviews, 3,630 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. Forecast, plan and execute profitable catered events for large group/convention business and key accounts (400 - 13,000 attendees). Yes, guests often enjoy the park view available here. Thank you again for the review and we hope you will give us the opportunity to host you in the future. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. I. forgot and could only get marginal times for seating. It is about 6 miles from DFW airport. I realized this while waiting for my room to be serviced. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. Lock in the lowest price from these sites. Can you go to the water park with no extra pay? Youll enjoy the private oasis of your large bath area with double vanities. The carpet in our room was sticky in some parts. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. I actually ended up with backaches from sitting in the upholstered chair. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim your listing for free to respond to reviews, update your profile and much more. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. We live in the area and have been excited to stay at the resort for a very long time. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Are there any historical sites close to Gaylord Texan Resort & Convention Center? This 4-star hotel is 2.5 mi (4 km) from Grapevine Mills Mall and 10.4 mi (16.7 km) from Irving Convention Center. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. The fountain runs all night too, very loud. (score from 980 reviews), room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number. I realized this while waiting for my room to be serviced. The three atriums of our Grapevine resort recreate various vibrant Texas environments. Huge problem was the elevator jammed and traumitized my 8yr old niece. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Reviews are most valuable when they are original and unbiased. Experiences Near GayLord Texan @ Grapevine, TX. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Perfect accommodations for a business conference. Grapevine, TX. Apply online instantly. A huge negative was people talked loudly and echoed until at least 3am in the atrium. Valiant Comics 1991 F3 Harbinger Pink Premium Issue #0 1992 VF/NM, Details about Star Wars INSIDER Official LUCASFILM FAN CLUB Vintage Poster Original. It kept me up all night. Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. In addition, the room was on the main hallway and right next to a stairwell leading me to wonder what I did to piss of the Gods of Hospitality. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The hot water in the shower was a cold-hot-cold experience. We were told because of being at 40% capacity. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. That's how we know our reviews come from real guests who have stayed at the property. Our room came with a balcony that overlooked all the fountains and indoor waterways., Approximate prices in TWD for a 1-night stay. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Alexander. The indoor pool was closed. Stay in One of Our Atrium View Guest Rooms. All content should be genuine and unique to the guest. I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." Thank you again for the review and we hope you will give us the opportunity to host you in the future. 10. The two nice restaurants were closed. there was a long line and we had to wait to get service even though there were plenty of people standing around. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. I was able to pick my room in advance 2 days before arrival. We were told our parking would be complimentary as an anniversary gift. Check your booking confirmation email to find your booking number and PIN. There was a problem loading the reviews. The plants in the atrium were sparser and dusty looking, and the light show was having electrical problems. Lowest Regular Rate. Thank you again for your review. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests. We returned to our room after one drink. The Gaylord Texan has room service as an option for all room and suite types. If the system detects something that potentially contradicts our. All the restaurants have the ability to work with gluten allergies. I will go back with my family and during the holidays for the lights! There are 2 coffee shops but both are associated with Starbuck's, and for those who really dislike the quality of Starbuck's coffee, very disappointing. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles). Then some shirts were left in the closet and their system of tagging lacked big time. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. The rooms were comfortable and meeting facilities were modern and well kept. Payments made by partners impact the order of prices displayed. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to.Shuttle service was prearranged to go to the Gaylord but not enough seats; therefore, if were not there 1/2 hr before you had to take Uber or a cab.Will recommend we not use this hotel for future eventsMore, Dear SlamVa,It was a pleasure hosting you and we appreciate the review. The parking garage is adjacent to the resort. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Event for New Years: Staff was not very knowledgable so we did not stay in the hotel for NYE. Schedule Full-Time. Review tags are currently only available for English language reviews. Copyright 19962023 Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. In-room basic high-speed internet is included in the resort fee. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Book your tickets instantly. A beautiful atrium, jogging trails and a fitness center are also available. Variety of snacks and meals available for room delivery or pick-up. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills, LEGOLAND and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. It was full! Dear MomizTribe, Thank you for taking the time to give us a review; we appreciate your honest feedback. Try again. I was told my room is not ready and that check in is at 4pm. Tripadvisor performs checks on reviews. The only thing that might need to be better is the speaker system . * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Start the new year by treating yourself to relaxation and rejuvenation with a special Relche Spa Package from January 1 - March 31, 2023. The resort is well maintained. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool Since the beginning of 2020, we have strategically invested over half a billion dollars to expand the Gaylord Palms, renovate the rooms and upgrade the food & beverage outlets at the Gaylord . Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. As you would expect, this is a huge hotel with lots of restaurants and activities. Search over 2.9 million properties and 550 airlines worldwide. Then a member of. Military Appreciation Rate. Ideally, we'd publish every review we get, positive and negative. Gaylord Texan. We each ordered a drink and some chips and salsa. Tripadvisor performs checks on reviews. When we returned, it was around 8:30 pm. T. I had never stayed at a Gaylord property before this. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. The staff speaks multiple languages, including English and Spanish. The room was not ready until almost 4:30pm. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We had the pool all to ourselves in the morning which we loved.